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Know where the money and time are leaking, what's worth protecting, and which fix pays back first — before you spend on the next system or the next hire. Every decision after that stays yours.
The business runs — through you. Take a week away and something slips.
So the big decisions get made on instinct, because the numbers take too long to argue about.
A new system, another site, the next generation stepping in. You want to know what you're standing on first.
“We paid for the system and we still run most of it on Excel.”
Something we hear in almost every first conversationA system isn't software. It's how your people, your process and your technology work together — including the parts nobody wrote down.
We talk to the people doing the work, not only leadership. The workarounds live with them.
of one operation's working day sat outside every system and every report. Nobody can manage what nobody can see.
A family-owned operation · shared anonymouslyless time spent on timekeeping after a second-generation family business moved off handwritten timecards. The payroll administrator went from keying every card to reviewing them.
A family-owned operation · shared anonymouslyNeither one showed up on a report. That's the point of looking.
One fixed scope, quoted after the application call. The size depends on how much of the business the picture has to cover.
One site, clear scope. The most common place to start.
Several sites, or work that's regulated, food-grade or seasonal. We spend time on site.
Several entities, an acquisition, or a major structural change in front of you.
“When we first approached MIS-Fit for an IS Strategy Roadmap, we weren't sure where to start. The roadmap was a revelation — clear, actionable steps tailored to our unique needs. MIS-Fit made what seemed insurmountable feel manageable and exciting. We're now more confident than ever in our tech strategy.”
AnhViet (Charlie) Nguyen, MBAChief Advocate · Chalk WildThe Diagnostic tells you where to start. If you want the order and the business case worked out with you, that's The Action Plan — and then your team runs it, with us alongside for as long as it's useful.
Find what's quietly costing you, and the first fix that pays it back.
The first moves in order, each with its business case — so leadership can commit to it and the team can run it.
Your team carries the plan. We bring the judgment as the decisions land and keep the plan honest to how you run.
Ongoing Systems Leadership →In the kickoff and in the delivery session. The findings land differently when the person who can act on them hears them first-hand.
Office, shop, field or dock. A short conversation with each is usually enough.
Some of what we find will be uncomfortable. That's usually the part that pays for the work.
If, at the delivery session, you tell us nothing we found is worth acting on, we refund your fee in full. Fixed scope and a fixed price, agreed before we start — if the work runs long, that's on us, not on your invoice.
Nothing worth acting on? Your fee back.
A fixed-scope engagement that finds what your operation is quietly costing you — in money, time and risk — and the first fix that pays it back. We get there by looking at how the business actually runs: people, process and technology together. Your leadership team gets it in plain language, with the numbers attached.
Because it only works when the leader who owns the decisions is part of it. The application is a thirty-minute call. If the Diagnostic isn't the right first step for you, we'll say so — and tell you what is.
No. An IT audit checks whether the technology is running. The Diagnostic looks at whether the whole system — your people, your process and your technology together — runs the business the way you need it to. Technology is one part of the picture, and usually not the part that's costing the most.
Leadership, and the people doing the work. The workarounds live with the people closest to them — the report someone rebuilt by hand, the step that happens on Fridays because one person knows to do it. A picture drawn only from the leadership table misses them.
A fixed price for a defined piece of work, quoted after the application call and sized to your operation — one site, several sites, or several entities. No hourly billing, no meter running, no surprise invoice: if the work takes longer than we expected, that's our problem, not yours. And if, at the delivery session, you tell us nothing we found is worth acting on, we refund your fee in full.
We commit to the outcome rather than to a calendar. How quickly we get there depends on access to your people and the pace of your season — both of which are yours to set.
That's your call. Many leaders take the findings straight into The Action Plan, which puts the first moves in order with the business case for each. Some run with the findings themselves. Either way, everything we found is yours to keep.
No. We resell no software, run no implementations and take no vendor commissions. Nothing we find changes what we earn from a vendor — because we earn nothing from vendors.
Tell us what's straining and what's coming up. We'll tell you honestly whether the Diagnostic is the right first step — and if it isn't, what is.